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Sorry, you all are dealing with this too but nice to know I am not alone. I have been stuck for about a week now since no fruits fall. None of the columns show that they will drop a fruit only licorice. And that empty licorice spot never breaks or fill in. Candy Crush please fix it soon, would like to be able to play and pass this level. I have made it this far will like to keep going. Only good thing, is I am building up my boosters because basically I am just playing old levels for boosters. I play 2255 at least once or twice a day to see if it has been fixed yet.
I did the update yesterday and the problem still exists with level 2255. I emailed them again and was told to delete the app and install it again. I have way too many boosters to lose so I think I'll wait a little. It seems a lot of us have this problem. They really need to fix it. Hoping they resolve by the next update. I would really be disappointed if I delete the app, lose my boosters and the level still doesn't work.
On someone's post about 2255, it was answered by King Care, that it was a mistake to release these new levels a few weeks ago and they can't guartneee how they will work since still in testing phase, and said it should be fixed when those actual levels will be release to the whole public. So on 01/04/17, release up to level 2240 on PC. So I guess on 01/11/17, it would be released on the PC and go thru 2255 so maybe next week we can all pass this stupid level.