Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How to I restore the game back to the level I was at.

I updated the software on January 10 or 11, then the game would not open on my iPad nor iPhone. When it finally did the next day, I was logged in as my son and was back to Level 1. I was on 1027 when this happened. I'm okay when playing through Facebook on my computer only. Please help me restore to the level I was at so I can play on my devices. Or tell me how I can log out as my son and log back in as me.

Accepted answers

All comments

Baroy

My son helped me. Instead of using the app on my iPad, he logged onto facebook via www.facebook.com. Because he never logged out, when I tried to get onto Candy Crush, it was trying to connect to his FB account. Once I logged him off, all my levels were restored to where they were when this happened. In my case, it may have been a coincidence that this happened at the same time the last update happened.

Josie_Mota

How do I fix this..lost all scores

Josie_Mota

I have same issue..king is not answering

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Josie_Mota

I have same issue..king is not answering

Josie_Mota

How do I fix this..lost all scores

Baroy

daily treat machine has not worked for days
This discussion was created from comments split from: 💛 A Thank You Note from the Candy Crush Team.
Lost my golden bricks
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Super maganda
Ang Ganda sobra
Black blobs on Candy Crush & Alpha Betty...screen just flickers
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
Level 10611 hás a bug
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…