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I am still having trouble with candy crush crashing when will it be updated

Linda__Null Posts: 1

Level 1

December 2016 in Support

Every time I try to play candy crush it crashes or freezes up I have tried deleting it and downloading it again I have turned off spotlight and closed all other apps but nothing works

0

Best Answer

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  Johnny_Ryall Posts: 3,725

  January 2017 Answer ✓

  Hello Linda,

  Could you please check that your device is supported here:

  https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

  If it is, then please follow the troubleshooting steps here:

  https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

  Kind regards,

  Johnny

  0

Answers

• 

  Johnny_Ryall Posts: 3,725

  January 2017 Answer ✓

  Hello Linda,

  Could you please check that your device is supported here:

  https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

  If it is, then please follow the troubleshooting steps here:

  https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

  Kind regards,

  Johnny

  0
• 

  Annmarie_Diprose Posts: 1

  Level 1

  January 2017

  having trouble loading candy crush

  0

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