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Seems to me that King do not have a clue as to what they are doing. An article available in the Help Center does not reflect the reality of the game.
How many lives do you get in Candy Crush Saga?
By [Deleted User]Last Updated: Sep 1, 2016
When you begin playing (after a length of time), you'll start with 5 lives shown in the heart-meter at the top of the screen. If you fail to pass a level you'll lose a life and you'll be given the chance to buy extra moves or try the level again. Each time you fail, you lose a life until you completely run out of lives and your heart-meter is empty.
If you want to continue playing you can buy extra lives, or you can wait 30 minutes for a life to be added back to the heart-meter.
A great way to get some extra lives without using any precious Gold Bars is to ask for help from your fellow Candy Crush Saga playing friends.
If you have linked your game to a King profile, you'll be able to connect to a family of fellow King players, who are all keen players of our games. Ask them for lives, or send them some as a goodwill gift. Pass it forward and you'll see some generous magic happen with your fellow players. If you don't have a King account, you can link to your Facebook profile. Share gifted lives with your friends and family who play and also have linked their game to their Facebook profile.
Tip: When you send lives, you don't lose any of your own, but you can only send lives if you have at least one life.
Hi @Alienscar! That is weird you only received one request. I have not received any from you. Yes, i receive a couple from a very low numbers of friends who i regularly swap lives with. But i get way more requests for lives than ever. My box says /100 which is stable but got a message with a limit 5 lives per 24hours so it explain why maybe you not receiving my request like before and vise versa with you sending me lives. I have given up; i use my 5 and let it be for the day and just check here for updates because im scared of a hacking issues since theres alot happening. I hope not but there's no real answer and its all over the place.
It is disappointing to hear that you haven't received any of the lives that I have sent @Lady_Hazel , but I will continue to send them nonetheless.
I imagine that the low number of regular lives that you receive must take you to your limit of ten a day. This probably explains why none of mine get to you.
I really can't get my head around why I have three different methods of sending people lives when people can no longer receive lives from all the friends that they have.