Lost all progress after connect to facebook

Iu_Heung · January 2017

Hi, I wanted to save my progress so i created a facebook to connect to and end up losing all the level progress. How can i recover? I played till level1405 already, i don't want to start all over again.

Cezdiamond · January 2017

Hi Lu- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Cezdiamond · January 2017

Hi Lu- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Iu_Heung · February 2017

Hi Cezdiamond, thanks for the reply, I actually restored my data by doing an iCloud recovery and now I got everything back! Thanks!

Cezdiamond · February 2017

Hi Cezdiamond, thanks for the reply, I actually restored my data by doing an iCloud recovery and now I got everything back! Thanks!

Thanks a lot for letting me know :-)

Lost all progress after connect to facebook

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