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On level 228, this has happened over 5 times in which the cheese chunks should fall but instead new letters are added. I noticed someone else had this problem and it was attributed to something on Android. I'm playing through Facebook on my laptop and have not played this game on any other device. It appears to be a problem in programming. It looks to be a design that no matter what I do, I will be unable to win.
It is totally inconsistent. Sometimes it drops one, sometimes it drops "correctly" in terms of a word underneath, and sometimes it adds a letter as if there had been no move at all. I had to resort to using "crowns" to make the removals but this was inconsistent to any of the other Cheese chunk games I had played. Given the inconsistency, I would never pay for anything extra to win this game since it looks to be designed for losing.