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Level 1
Candy Crush on my mobile has been working fine, but I have earned 6 striped/wrapper boosters and they are all greyed out so I cannot choose them. Why can't I pick these boosters?
Which level are you on? Some levels don't allow the use of boosters so it would be good to know.
I'm only on level 33. Why would I earn boosters if I can't use them?
You can use your boosters 99% percent of the time, it's just on very few levels some can't be used. If you check the Wiki for the level you'll see in the Strategy section "Boosters do not help you a lot in this level. Do not use them. Hopefully, a good board (with candies allowing you to clear as many jellies as possible) will help you in this level."