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When i log into KING.com (not facebook) i can play all the games except CANDY CRUSH SAGA.

luckylau822
luckylau822 Posts: 8

Level 2
in Support

I am on KING.com - not Facebook.. I can play all the games except candy crush saga.  when I click on the game it loads to 100% but never opens.  I then get an error message that "King.com is not responding." On the same page I can open any other game and do not get this error message so the Webpage IS responding...It is only for Candy Crush Saga I get an error....has nothing to do with Facebook..I am on KING.com...I am playing on my laptop!

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    There are some really helpful steps to take and other tips here that I recommend trying out. It will help narrow the cause of the problem for you: 

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

  • luckylau822
    luckylau822 Posts: 8

    Level 2

    There are some really helpful steps to take and other tips here that I recommend trying out. It will help narrow the cause of the problem for you: 

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    So what you are saying is that I need to change my BROWSER just for Candy Crush Saga. I can play all other games perfectly fine... I don't believe you are reading my question correctly. I have been playing on WWW.KING.COM for years and have never had this problem....all the other games work just fine.. CANDY CRUSH SAGA is the only game that gives me " KING.COM not responding RECOVER WEBPAGE " ..all the other games work perfectly fine....
  • abill1
    abill1 Posts: 3

    Level 1

    This happened to me today. Chrome, Firefox and Edge browsers give the same error for Candy Crush Saga. An error occurred, please try to re-login to facebook and try again later. Sorry for the inconvenience. Other games working fine.

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello all,

    This was a temporary issue that affected the site yesterday. The issue has been resolved so the game will now load as normal.

    Apologies for the inconvenience.

    Kind regards,

    Johnny

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