Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Restored iphone using an old iCloud backup @ level 1900, but game sent me back to level 1. help me

Susan_Lindsay
Susan_Lindsay Posts: 1

Level 1

I recently got a new iphone and used an old iCloud backup to transfer my data/information. The backup had a saved Candy Crush file where I was around level 1900 (or something like that). However, when i tried to play the game, I was back at level 1. I tried erasing the iphone and restoring it with the same iCloud backup multiple times but I'm still at level 1. Please help me get back to my old level because I don't want to start from the beginning. (I can't log in to candy crush using my facebook accoutn because I haven't had it connected to facebook in ages). I still have the iCloud backup stored on iCloud so i can prove all of this to you if necessary/if you know how I can do that. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Susan- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

    Have a lovely week! :-)

  • GEMBMAD
    GEMBMAD Posts: 1

    Level 1

    How is this resolved?? I've emailed but just got a reply redirecting me to this site

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi @GEMBMAD- Please let me know how I can help you :-) 

Hey! Would you like to give us your opinion?