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Why is my candy crush saga game went back to level 1 instead my current level 2105?

Puri_Shea
Puri_Shea Posts: 1

Level 1
in Support

I want my candy crush saga game to play my current level 2105 please. Why last night and tonight my candy crush saga game went back to level 1 instead 2105.  I want to continue playing my current level.  Please help me.  On the top right it says "your game", am trying to delete the candy crush saga game as well as delete the game on the left side of my facebook screen, that I can delete it but not on the top right. Please fix this problem for me, thank you Puri Shea

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Answers

  • John_Rowley
    John_Rowley Posts: 3

    Level 1

    No one seems to have an explanation also it appears it's the ONLY game affected..

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Puri,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138

    No one seems to have an explanation also it appears it's the ONLY game affected..

    Hi John, please find my private message in your inbox. Kindest regards, Tony - King Care Team
  • Irina_Hipetinger
    Irina_Hipetinger Posts: 4

    Level 1

    I have the same problem! My level dropped from approx. 1500 to level one. How can I get back to my previously reached level??

  • Irina_Hipetinger
    Irina_Hipetinger Posts: 4

    Level 1

    ..

  • Thye_Thiam_Teh
    Thye_Thiam_Teh Posts: 1

    Level 1

    Drop back to lever 1 ?

  • Patricia-24
    Patricia-24 Posts: 1

    Level 1

    I have the same problem, it drops to level 1 from 400+ after i login and logout from facebook

  • Magdalena_Glapka
    Magdalena_Glapka Posts: 1

    Level 1

    I have the same problem! Drop back to level 1. What happend? How to get my high level?

  • Tony_Mc
    Tony_Mc Posts: 4,138

    ..

    Hi Irina, thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team
  • Tony_Mc
    Tony_Mc Posts: 4,138

    I have the same problem! My level dropped from approx. 1500 to level one. How can I get back to my previously reached level??

    Hi Irina, thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

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