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Not receiving extra moves on failing level was getting 35 extra.
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Hello Swati @swati19 🤗 Welcome to our sweet King Community!
Those extra moves you used to collect after losing a level multiple times is a testing feature. All testing features are temporary as they will be moved from one group to another.
You are missing it because either the test was completely switched off OR was moved another group of players. We do not have any information about it, as it is completely handled by Candy Crush game studios.
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Your complaint about not receiving the extra moves after failing a level has been made by quite a few people this last four weeks or so @swati19. Personally speaking, once more than ten people have complained about the same problem then the cause of the problem is likely to be a deliberate move by King rather than the result of any 'testing'. Keep an eye on the threads and if you see more complaints about the same thing then you know that the extra moves have been removed on purpose. If you don't see any more complaints then unfortunately PummyRaj is likely to be right and you have just lost your turn with the feature.
Here is a link to a thread for the last time that King had issues with the extra moves.
