Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Temporary issue - Some players may experience problems with making purchase on Facebook, we are working on solving this as soon as possible.
Re: Level 10,000 Banner
Answers
-
Hello Michelle you can get banners from level 300 I think and definitely from level 500. If you have completed level 3000 you should have received a banner for level 1000 & 2000.
If you have completed level 3000 and you have not received your banner then please replay and complete level 3000. For me this made my banner appear.
-
Hello 1188117500 from what I can gather there are two different kinds of banner. Some people received their banner before the introduction of the Milestone Badge and some received their banner after the introduction of the Milestone Badge.
Those people that received a banner before the Milestone Badge appeared in their game get stuck with the first banner they received and it doesn't get updated and it can't be removed.
Try this
Turn off your Milestone Badge feature and clear your app cache if you play on mobile. If you play on a PC clear your cookies and browsing history. Restart your device. Replay level 10,000. If your banner still shows as level 7000 then you are one of the people that has a banner that can't be updated or removed.
