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I didn't receive my f5 final rewards

Posts: 8,963

As mentioned above, I have reach 7000 points in the morning today on my "fantastic five" event. But I didn't receive any for my final stage rewards. The event is restart now and I have to collect points again to get the rewards, it is so frustrating...

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Best Answers

  • Posts: 16,666
    edited August 2022 Answer ✓

    Sorry for taking so long to respond @teeweiping, but I haven't been at home for long today.

    Your screenshot shows that the issue of the graphics error has resolved itself and you should receive the 7000 point reward this time as long as you collect all of the points in time.

    I didn't get the last stage rewards which means the game should have skip the last stage.

    As you failed to collect the necessary 7000 points in the allowed time the feature restarted

    Yesterday I managed to get the 2nd stage rewards, 

    If you had enough time and had kept playing you would have received the 7000 point reward as well

    If you look at the second of my screenshots you will see that I received the 2nd stage reward even though the indicator shows I have completed the whole 7000. Realising what was happening I just kept playing until the actual score added up to 7000.

  • Posts: 8,963
    Answer ✓

    Nothing I can say about it since I have no proof. But your saying is possible too.

Answers

  • Posts: 16,666
    edited August 2022

    Unfortunately @teeweiping there is a graphics error that incorrectly shows a team has gained 7000 points when they haven't. If you had continued to play you would have received your rewards.

    It is a bit frustrating but I would recommend that you get into the habit of adding up your own teams scores to check that the indicator of the Feature is adding up correctly. This way you will not miss a reward again.

    Here is an extreme example of the graphics error.

    And another example not so extreme

    You will see that even though the indicator shows my team has 7000 points we actually only have 5995 points.

  • Posts: 16,666

    Hello @teeweiping I see you have selected that my answer does not help with your question. Is there something else you would like to know about the graphics error?

  • Posts: 8,963

    Yesterday I managed to get the 2nd stage rewards, but now I'm only got 1st reward which is the lollipop hammer. I didn't get the last stage rewards which means the game should have skip the last stage.

  • Posts: 16,666

    Can you post a screenshot of your Fantastic Five progress please @teeweiping

  • Posts: 8,963

    My new f5 progress start from yesterday morning, the problem start from yesterday morning. But I don't have the screenshot before the yesterday morning. Do you still need it?


  • Posts: 8,963

    This is the screenshot.

  • Posts: 16,666
    edited August 2022 Answer ✓

    Sorry for taking so long to respond @teeweiping, but I haven't been at home for long today.

    Your screenshot shows that the issue of the graphics error has resolved itself and you should receive the 7000 point reward this time as long as you collect all of the points in time.

    I didn't get the last stage rewards which means the game should have skip the last stage.

    As you failed to collect the necessary 7000 points in the allowed time the feature restarted

    Yesterday I managed to get the 2nd stage rewards, 

    If you had enough time and had kept playing you would have received the 7000 point reward as well

    If you look at the second of my screenshots you will see that I received the 2nd stage reward even though the indicator shows I have completed the whole 7000. Realising what was happening I just kept playing until the actual score added up to 7000.

  • Posts: 8,963
    Answer ✓

    Nothing I can say about it since I have no proof. But your saying is possible too.

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