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Lost all levels after finishing game

Kiran_Jain
Kiran_Jain Posts: 1

Level 1

Hello! I have the same issue, I was on level 2465 (finished the game) and recently got a new phone. I tried using Facebook to change phones and now the game is on level 1 in both phones. Please help.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Kiran- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • Diamond28
    Diamond28 Posts: 2

    Level 1

    I had to gt new phone also was synched thru Facebook was on level 1135 was started on level 1 would like help spent money on game 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Diamond28- I will send you a message also :-)

  • Cezdiamond
    Cezdiamond Posts: 6,497

    I had to gt new phone also was synched thru Facebook was on level 1135 was started on level 1 would like help spent money on game 

    Hi Diamond28- I will send you a message also :-)
  • Kati_Große
    Kati_Große Posts: 1

    Level 1

    Ich habe mein spiel ausversehen deinstalliert, und nun muss ich ab Level1 wieder starten. Wollte das doch nicht.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Ich habe mein spiel ausversehen deinstalliert, und nun muss ich ab Level1 wieder starten. Wollte das doch nicht.

    Vielen Dank für Ihre Frage. Leider ist King Care derzeit nur auf Englisch und Spanisch verfügbar.
  • Sheng_Feng
    Sheng_Feng Posts: 2

    Level 1

    i have the same problem! can u please send me a message too? ty!

  • Robbin_Bourgeois
    Robbin_Bourgeois Posts: 2

    Level 1

    I lost all my game progress . Please help was on 546

  • Cezdiamond
    Cezdiamond Posts: 6,497

    i have the same problem! can u please send me a message too? ty!

    Hi Sheng- I will send you a message too :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    I lost all my game progress . Please help was on 546

    Hi Robbin- I will send you a message too :-)

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