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i can see the next level but it is just a solid colour, i cant move up yet i can see my friend has moved to the next level
Hi there
The same thing just happened to me. I'm on iPhone 5s and am stuck. Update done. What next?
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
It doesnt do anything when i tap on the roadblock and it doesnt give me the option to use goldbars
Can you please let me know what happens when you tap on the roadblock. Have you asked friends for help to pass or used gold bars?
i can see the levels but they are just solid colours, my friend was 2 levels behind me and because of this problem, has now passed me, i can see her but not the level properly? my phone has the latest update as does my ipad
Can you not see the further levels on any of these devices?
For your mobiles, please visit the app stores and make sure you have the latest version of the games installed.
For your computer, please try another browser.
Let me know how you get on.
the main one is my chromebook
im playing on my samsung 7, my ipad and my chromebook, its never happened before?
Hello Marisa,
Please let me know what device you are playing on and I will try to provide you with some steps to resolve this.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…