Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i can see the next level but it is just a solid colour, i cant move up yet i can see my friend has moved to the next level
Hi there
The same thing just happened to me. I'm on iPhone 5s and am stuck. Update done. What next?
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
It doesnt do anything when i tap on the roadblock and it doesnt give me the option to use goldbars
Can you please let me know what happens when you tap on the roadblock. Have you asked friends for help to pass or used gold bars?
i can see the levels but they are just solid colours, my friend was 2 levels behind me and because of this problem, has now passed me, i can see her but not the level properly? my phone has the latest update as does my ipad
Can you not see the further levels on any of these devices?
For your mobiles, please visit the app stores and make sure you have the latest version of the games installed.
For your computer, please try another browser.
Let me know how you get on.
the main one is my chromebook
im playing on my samsung 7, my ipad and my chromebook, its never happened before?
Hello Marisa,
Please let me know what device you are playing on and I will try to provide you with some steps to resolve this.
New here? Sign in or create an account to join the fun.
The above two is only part of the samples!
Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is there a game update available in the game and community?
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
