Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Since January king company has been charging my debit card for purchases. And it’s being charged by
Options
Answers
-
Hi @Mimi6542 and welcome to our Community!
Please be aware that all in-game purchases are handled by the platform and not directly by us at King.
Meaning, on mobile devices the purchases and your payment details are handled by Apple on your Apple-ID or by Google on your Google Play account.
All purchases need also to be requested and approved by the player or someone that has access to their device and account.
If you have been incorrectly charged for anything, please reach out directly to the platform for help.
If you suspect that some purchases are unauthorized, then please change your pin/ password on your device and make sure a password and approval are required for all purchases. An of course, do not allow anyone to access your device.
-
