Don't have an answer yet. But am having the same exact problem. Care is supposedly looking into it. It has taken 4 days to get a real person, rather than generic responses. Will let you know if I get a resolve.
Don't have an answer yet. But am having the same exact problem. Care is supposedly looking into it. It has taken 4 days to get a real person, rather than generic responses. Will let you know if I get a resolve.
Thanks for answering...so I will wait and keep trying