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LVL 592 Ingrediens didn't fall
KaiNeukebauer
Posts: 3
Level 1
in Support
Hey, I'm new to the game (started again after some time).
I was having the challenge where I had to win seven consecutive levels to get a share of 500 gold pieces and was playing LEVEL 592. But the last ingredient didn't fall, whatever i tried. I bought some additional moves with gold pieces but it didnt change, the last ingredient just didnt appear. It was not because of just destroying candy in the wrong column. Here are some screenshots:
In this picture all is fine, I made the screenshot to be able to find and replay the level later.
Ingrediens where allready gone for a while
Still no cherrys, tried even buing the next five moves
You can see that every candy was crushed during the process and still no cherry came. When i restarted the game everything went smothly. But its not nice, loosing gold pieces, not getting any and loosing the bonus of winning several consecutive levels. What did I miss or do wrong? Is it a bug? Can You fix it? Hopefully this Question helps you to make a great game even better.
Answers
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Hi, thank You for Your answer. I used a Sony Xperia A1 device. Your solution is not helpfull, for I already restarted the App, lost some gold bars and in the second run the level went as usual. But there must be a bug or engine failiure I thought. Either way, have a great day!
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Hi @KaiNeukebauer I have already checked the level and the level is completely normal but you are probably facing this problem because the app is not updated.
Follow the troubleshooting steps below to find a solution, then try the level again.
Check app update - Log out game - Restart device - Open game and log in.
Thank you.
