Why is candy crush freezing when I make a purchase?

Trish_Fowle · July 2016

3 times I have purchased extra moves and 3 times the purchase goes through but freezes on still waiting for an answer from the App Store. You have to exit the app and when going back in the game is forfeited. Rip off???

Cezdiamond · July 2016

Hi Trish- Welcome to King Care! I am really sorry that you have had this unpleasant experience with your purchases. I would like to check your account so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen.

Have a sweet day!

Karene_Biggs · June 2017

I have this problem too but no answer from King for me!! Ripped off.

Cezdiamond · June 2017

I have this problem too but no answer from King for me!! Ripped off.

I am very sorry about this, I will send you a message too. :-)

Why is candy crush freezing when I make a purchase?

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