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I won a basket of free items and could not claim the prize.
Jane_Woods
Posts: 2
Level 1
in Support
I do not play through Facebook.. I use the app. I could not claim the basket which included 10 hours of free play time.Who do I contact to get me the credit? I actually took a pic of the screen when it would not credit me.
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Answers
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Hi Jane- Thanks for posting on King Care. I am sorry that you did not receive your rewards. I can understand your disappointment. Let's make things right again.
I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a Candy Crushing week!
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Sorry I was away this week. I just checked and I clicked on the icon and I saw no message. Please resend. Thanks,
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Hi- Please check again now :-) There should be an envelope icon in the top right hand corner in the King Care site.
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