Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
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Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Level 1710; Hundreds of free lives/msgs gone!

Did not disconnect or lose connection with FB, even when I have been off wifi in the past it never took my messages before. Also it says I've used 5 lives when I've only used 3! I have worked hard and been dedicated to this. This is the only game I play, and have helped many people when they get stuck and decide to give up and delete. I want this fixed asap and be able to speak with someone. I'm mad enough to delete it, and not play any games. Please do not try to blame me and say it was an error on my end because it was not.

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Hello Rachel,

Thank you for posting.

I have checked your Candy Crush account and your progress is safe. It is still showing as level 1710.

The only thing you should need to do is to reconnect to this account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app and also your browser. Then on the home screen for Candy Crush. Tap to connect.

Let me know if this works for you.

Thanks,

Johnny

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hello Rachel,

Thank you for posting.

I have checked your Candy Crush account and your progress is safe. It is still showing as level 1710.

The only thing you should need to do is to reconnect to this account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app and also your browser. Then on the home screen for Candy Crush. Tap to connect.

Let me know if this works for you.

Thanks,

Johnny

Mere game me extra moves nhi aate
Aysa ku
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HI. There were 3 times I didn't recieve my daily rewards And I have just completed more than the four rounds to recieve the "super bomb" and haven't recieved this either.
want take my number
want take me anywhere to log in
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…