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I have a Samsung Galaxy tab3 and my game was on my SD card. I uninstalled it by mistake. Is it possible to recover it at the level was 382 or do I have to start over? I wasn't playing on Facebook.Thanks for your help!
Hello,Thank you for your post.I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook account and your progress will return.To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.I hope this information helps.Kind regards,Johnny
Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
I hope this information helps.
Kind regards,
Johnny
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
