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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello, i was on level 1977 and suddently i fell on 1917!! Even lost all my power ups! Why???
Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny
Lost my progress suddenly please get it back for me I was on level 2000
I've also lost ALLprogress on my phone. The app was somehow deleted. Please help!
Hello Erinn,Please also check your King Care inbox as I have sent you a message about this.Kind regards,Johnny
Hello Erinn,
Please also check your King Care inbox as I have sent you a message about this.
Hi there guys. I've lost all of my progress, i had to reset my phone i was on lvl 374...can you guys help me out pls?
For the 2nd time I have had my progress lost. My daily bonuses and all other bonuses and lives were reset to zero.
Hey Ray & Karolina,
Could you please refer to this thread: https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress
Thank you,
Hi. i have lost nearly 900 levels since the update can you help please
Hi, I had problem with level 255 do I uninstalled the game as you recomended. When I installed it back I ma on level 1. How can I get back to level 255?
Hello Farzeen. I have sent you a King Care message also.
Hi I have lost all progress on Jelly crush
Lost my levels too!! Can I get the email too
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I have gotten to level 11526 bur can't get past. Anybody have suggestions?
No matter how much I request when I ran out of lives the other players in my friends list never assist me with lives but they keep asking me to send. Why? Here's my user id 1162873740
I have been playing candy crush for long time and now it’s starting me from beginning.why?
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
I did not take a screenshot of my 2025 unwrapped stats in December. I do not see a widget for them on the map. Is there a way to still view them?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
