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Level 1760 completed game will not move on to next level, never had a problem before the PC version was updated
Thank you so much, it has now moved on
Okay, check now and let me know if the issue is resolved
Yes please, it's worth a try
Okay, I can reset your progress Mags as I have access to your account. I can then put you back to level 1760 to see if this resolves the issue. The only thing is, you will lose all previous high scores.
If you are happy for me to try this, let me know.
Thanks,
Johnny
Johnny, l have not received a message in my King Care inbox, please resend
Still no message in the King Care inbox
No message received
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
No it doesn't give me any options, it's just stuck
Thank you, if you click on the roadblock, does it give you the option to ask friends, use gold bars etc? Let me know.
Google Chrome score 518
What browser are you using? Can you please go here and let me know what score you get.
https://html5test.com/
No, the game went back to the original version and put me back to level 1753, completed a couple of levels and then the game went to the new version, completed to level 1760 AGAIN and now it is stuck, will not move on AGAIN
Hello Mags,
Could you please let me know if you have been able to progress as your account now shows you at level 1755.
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Wenthave the levels got so hard. I'm on 18933. The last 100 levels have taken me so long and mostly need gold bars to buy extra lives. And I have to use sometimes 40, 50 lives to finish the level. That means it was never possible without buying extra lives in the first place. That's not fair. Now I've run out of gold bats…
last night and again today … for the last 3 levels, my game has frozen… knocking me out of the races, losing me gold bars and not even acknowledging it has happened. After playing for so long I am actually considering leaving. This is becoming a regular occurrence. I am on WiFi so not losing signal, I have a new phone, so…
I get the ads and are used to them, no issues. What has kept me off the game currently is that the ads have become rather stealthy. Do I press the hard to find x? When i do, a screen comes up where its confusing on how to get back to your game. Some ads force you to websites but then you can't get back to the game. I hit…
I went up to level 483 and reinstalled it after deleting it. Now it won't come back with my account. Please help me get back to the same level I was before.
NO SE PUEDE RESOLVER ESTE NIVEL, UNO DE LOS OSITOS ESTA ATRAPADO EN UNA CUADRICULA CERRADA, Y NO HA FORMA DE LIBERARLO
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
