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Level 1760 completed game will not move on to next level, never had a problem before the PC version was updated
Thank you so much, it has now moved on
Okay, check now and let me know if the issue is resolved
Yes please, it's worth a try
Okay, I can reset your progress Mags as I have access to your account. I can then put you back to level 1760 to see if this resolves the issue. The only thing is, you will lose all previous high scores.
If you are happy for me to try this, let me know.
Thanks,
Johnny
Johnny, l have not received a message in my King Care inbox, please resend
Still no message in the King Care inbox
No message received
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
No it doesn't give me any options, it's just stuck
Thank you, if you click on the roadblock, does it give you the option to ask friends, use gold bars etc? Let me know.
Google Chrome score 518
What browser are you using? Can you please go here and let me know what score you get.
https://html5test.com/
No, the game went back to the original version and put me back to level 1753, completed a couple of levels and then the game went to the new version, completed to level 1760 AGAIN and now it is stuck, will not move on AGAIN
Hello Mags,
Could you please let me know if you have been able to progress as your account now shows you at level 1755.
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Must I delete my King account and create a new one to send a new link to verify my email as it seem impossible to resend a new after 48hrs. It says that I can ask for a new link in the game through my King account but this is impossible and support can't help me with it so the only way must be to delete the king account…
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
HOW and WHERE do you request a NEW link to verify your email address when the old link has expired? I have been waiting for over 48 hours but nothing is happening. I know you can play the game even if your email address is not verified, but it is very frustrating not to get any answers on how to do it.
How do I post my friends link in the discussion section?
I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
