Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Thank you for the feedback . The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
Welcome to Sweet King Community! 👑
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
Hey there, Mr/Ms Newbie,
Welcome to the forum! 👋
I'm afraid you're blacklisted now. It's a very old bug/strategy for punishing paying players. I totally don't understand why the developers refuse to fix/change that when it's clearly driving players away.
Anyhow, I've so far seen 2 reports from people who had lost ads just like you and then seen them return - first person said ads returned 1.5 years later, while the second person said they took a 4-month break and ads were back when they returned to the game.
Good luck! 👍
Same for me. Purchased, and after just stopped ads. After every question they telling same that it can be problems with ads, they are not permanent and etc. But they do not say true. They stopped ads because you (and me) purchased boosters for real money. This is the answer.
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊