Game can't make contact to the app store now I can't buy lives or play on

DeliaVanGraan6868 · October 2022

What to do if game can't connect with game app even if connected to wifi or data

kiara_wael · October 2022

https://community.king.com/en/candy-crush-saga/discussion/384810/game-cant-make-contact-to-the-app-store-now-i-cant-buy-lives-or-play-on

Hi and Welcome to the King Community

Thank you for the report , will give this feedback to the Game team . Which device are you play ? meanwhile please Check app update - Log out game - Restart Device - Open game and Log in.

DeliaVanGraan6868 · October 2022

Smartphone

DeliaVanGraan6868 · October 2022

Tried and still nothing

Hilzz · October 2022

I also have this problem playing from the windows app. It's thanks to this that I'm stuck on level 12601 and have been for a week. I once got so close, I decided to buy some gold bars, but.... just got the wait, wait, wait and nothing happened.

rachelmoradov14 · October 2022

I also have this problem

QueenB · October 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2397679#Comment_2397679

https://community.king.com/en/candy-crush-saga/discussion/comment/2397682#Comment_2397682

https://community.king.com/en/candy-crush-saga/discussion/comment/2399881#Comment_2399881

I believe that reinstalling the game app should help solve the issue. This can sometimes happen when the game app loses connection to our server, and the only way to solve this is to reinstall the game app.

This will mean that any saved lives and boosters will be lost, but at least we'll solve the connection issue 😉

Let us know how it goes after trying it.

Game can't make contact to the app store now I can't buy lives or play on

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