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What to do if game can't connect with game app even if connected to wifi or data
So how do I reinstall the app when I play through Facebook? I don't want to play on my phone, just my laptop
I believe that reinstalling the game app should help solve the issue. This can sometimes happen when the game app loses connection to our server, and the only way to solve this is to reinstall the game app.
This will mean that any saved lives and boosters will be lost, but at least we'll solve the connection issue 😉
Let us know how it goes after trying it.
I also have this problem
I also have this problem playing from the windows app. It's thanks to this that I'm stuck on level 12601 and have been for a week. I once got so close, I decided to buy some gold bars, but.... just got the wait, wait, wait and nothing happened.
Tried and still nothing
Smartphone
Hi and Welcome to the King Community
Thank you for the report , will give this feedback to the Game team . Which device are you play ? meanwhile please Check app update - Log out game - Restart Device - Open game and Log in.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
