Can't log in Candy Crush App on Windows 11 with Facebook account

https://community.king.com/en/candy-crush-saga/discussion/comment/3268659#Comment_3268659

Was there any error message? I just login 2 days ago. It works fine.

KHLuke

the issue hasn't been resolved facebook login still doesn't work.

https://community.king.com/en/candy-crush-saga/discussion/comment/3259323#Comment_3259323

The issue has been resolved.

"URL Blocked" error - 🛠 (Edited by CM: Under Investigation)! - Page 5 — King Community

mahmoud247

the solution for now is to link your candy crush account to an email via king and login with king email and password to the game

https://community.king.com/en/candy-crush-saga/discussion/comment/3181038#Comment_3181038

Yea, but it's not something so difficult that they couldn't resolve after months or years….unless they are trying to discourage the use of Facebook account for whatever reasons.

drneCz

Yep, today I downloaded the app on Win11 and can't login. I think Candy Crush developers messed with Facebook two factor login integration.

https://community.king.com/en/candy-crush-saga/discussion/comment/3180768#Comment_3180768

This problem is happening time and again. I have been trying to login for one month. Looks like King is not going to fix it any time soon.

Connection error — King Community

Facebook login — King Community

msk_thapa

i am getting this error while login with facebook in win 11

Yay!! im so glad it was fixed!! thank you to everyone who brought attention to this and to king for the quick action!

I can finally log in to. About time!

Nice!!!

They finally fixed it.

I managed to login without the error.

Thank you

yochai

I was also able to login after updating the app

Finally I was able to login with Facebook account.

Update the app in Microsoft Store if it has not yet been updated automatically.

https://community.king.com/en/candy-crush-saga/discussion/comment/2391094#Comment_2391094

I am having the same issue. I have a brand new computer and it seems others are having this problem as well. super frustrating!!!

Murvelkott

https://community.king.com/en/candy-crush-saga/discussion/comment/2393937#Comment_2393937

Agree. I can understand that it's taking some time to fix given Facebooks attitude and lack of communication, but some statement from King could at least give us a feeling that we're important. But maybe we're too few yet?

https://community.king.com/en/candy-crush-saga/discussion/comment/2393232#Comment_2393232

Agreed. I'm surprised King are taking so long to sort this out. It's already been a few weeks and not a single bit of communication as to whether there's progress on this.

I have the same issue on Windows 10.

Can Candy Crush Saga not review the compatibility issue and implement something that will get it to work?

https://community.king.com/en/candy-crush-saga/discussion/384081/gold-bars-just-mysteriously-disappeared

It sounds like your accounts weren't synchronised @quekkc, but to be honest I have no idea how that is possible.

It sounds very much like what is happening to another member of this forum.

https://community.king.com/en/candy-crush-saga/discussion/comment/2390832#Comment_2390832

Thank you for your suggestion.

It is the Windows 10 app that I am having problem logging in to "Continue with Facebook".

I am weary of logging in with Kings.com because of bad experiences.

In February 2020, I had problem logging in to the app on my phone with Facebook account. So, I login with King.com account that I seldom used. After login I saw 102 gold bars which I probably collected previously, thinking that this is a different account.

However, when I subsequently switched back to Facebook account, my original 5600 gold bars on Facebook were reduced to 102.

I thought this is just an isolated case, but the same thing happened again after I had accumulated about 4900 gold bars from Facebook account.

After losing more than 10,000 gold bars, I don't want to use the King.com account anymore.

I think the problem is with the interface between the app and Facebook.

Agreed @quekkc, but I think the problem is mostly caused by Facebook's interface rather than the Candy Crush app.

Other people with this problem have simply downloaded the Windows 10 app and used a King.com account to play without issue.

Comments

https://community.king.com/en/candy-crush-saga/discussion/comment/3268659#Comment_3268659

Was there any error message? I just login 2 days ago. It works fine.

KHLuke

the issue hasn't been resolved facebook login still doesn't work.

https://community.king.com/en/candy-crush-saga/discussion/comment/3259323#Comment_3259323

The issue has been resolved.

"URL Blocked" error - 🛠 (Edited by CM: Under Investigation)! - Page 5 — King Community

mahmoud247

the solution for now is to link your candy crush account to an email via king and login with king email and password to the game

https://community.king.com/en/candy-crush-saga/discussion/comment/3181038#Comment_3181038

Yea, but it's not something so difficult that they couldn't resolve after months or years….unless they are trying to discourage the use of Facebook account for whatever reasons.

drneCz

Yep, today I downloaded the app on Win11 and can't login. I think Candy Crush developers messed with Facebook two factor login integration.

https://community.king.com/en/candy-crush-saga/discussion/comment/3180768#Comment_3180768

This problem is happening time and again. I have been trying to login for one month. Looks like King is not going to fix it any time soon.

Connection error — King Community

Facebook login — King Community

msk_thapa

i am getting this error while login with facebook in win 11

Yay!! im so glad it was fixed!! thank you to everyone who brought attention to this and to king for the quick action!

I can finally log in to. About time!

Nice!!!

They finally fixed it.

I managed to login without the error.

Thank you

yochai

I was also able to login after updating the app

Finally I was able to login with Facebook account.

Update the app in Microsoft Store if it has not yet been updated automatically.

https://community.king.com/en/candy-crush-saga/discussion/comment/2391094#Comment_2391094

I am having the same issue. I have a brand new computer and it seems others are having this problem as well. super frustrating!!!

Murvelkott

https://community.king.com/en/candy-crush-saga/discussion/comment/2393937#Comment_2393937

https://community.king.com/en/candy-crush-saga/discussion/comment/2393232#Comment_2393232

Agreed. I'm surprised King are taking so long to sort this out. It's already been a few weeks and not a single bit of communication as to whether there's progress on this.

I have the same issue on Windows 10.

Can Candy Crush Saga not review the compatibility issue and implement something that will get it to work?

https://community.king.com/en/candy-crush-saga/discussion/384081/gold-bars-just-mysteriously-disappeared

It sounds like your accounts weren't synchronised @quekkc, but to be honest I have no idea how that is possible.

It sounds very much like what is happening to another member of this forum.

https://community.king.com/en/candy-crush-saga/discussion/comment/2390832#Comment_2390832

Thank you for your suggestion.

It is the Windows 10 app that I am having problem logging in to "Continue with Facebook".

I am weary of logging in with Kings.com because of bad experiences.

However, when I subsequently switched back to Facebook account, my original 5600 gold bars on Facebook were reduced to 102.

I thought this is just an isolated case, but the same thing happened again after I had accumulated about 4900 gold bars from Facebook account.

After losing more than 10,000 gold bars, I don't want to use the King.com account anymore.