Candy Crush Saga

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Support
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Have you had a chance to take a look at the Candy Cup Hub? We would like to hear from you 😃

QueenB

The Candy Cup Hub is live, and we would like to hear your thoughts about it so that we can improve your gaming experience 😉

If you have had a chance to take a look at the Candy Cup Hub, we would like to know the following:

🍬 How clear is the information provided in the Candy Hub?

🍬 Which kind of information is more relevant to you?

🍬 Has the Candy Hub met your expectations?

🍬 How would you rate your experience in the hub?

🍬 What did you liked the most and the least and Why?

Your feedback really matters to us 🤗

👨‍👩‍👦‍👦 New to the Community? Register HERE in just 2 seconds.

Welcome! 👋

Comments

MiaChristine

👋…

stevethomas3838

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

Spending all my limited lives trying to win a level so I have been unable to play. Even with boosters and an hour and a half of life time to go with them, ZERO progress. Another evening of shear frustration!!!! Cake climb time will end before I can even try it. Just not good enough to play this game.

MikeOxBig

https://community.king.com/en/candy-crush-saga/discussion/comment/2405106#Comment_2405106

Hi CandyLV (55?),

Sorry to take so long to reply to your comment but I hadn't logged in to the Community in a while.

You bring up a valid point that maybe with time I may see issues or challenges but so far I really don't see much to gripe about to the depths or magnitudes some have sunk their faces & cry towels in too... hahahaha.

At the time of me posting a reply to you I am at approx Level 4070 on the game board and Level 105 on my avatar player but still haven't been playing for any real length of time. If there are only approx 10,500 level (and counting) then being 40% complete in a relatively short period of time makes me wonder about the ones who cry....???????... why the crying?

I can only guess that the levels become much harder than they generally are at present for me later on compared to the 4000 neighborhood?

BTW...

My "cry" comments and laughing are not aimed at you to date since I have never seen you voicing any issues or demanding easy-street or freebies so I applaud you.

It is a free game to play and players are not obligated to spend monies or make commitments in any way. When I see the one guy I first originally responded to act like he had been monetarily destroyed, along with him projecting his strong feelings of some imaginary "entitlement" just because he plays the game, I spoke out as an older generation player having fun and not living a "sucky-baby entitlement" generation life... BHAHAHA. I was just amazed he was crying and being demanding about a FREE game with "at-will" play status.

And to think they walk among us and will probably vote during next week's election day while on kool-aid overdose and angrily pre-occupied by raging thoughts of an unfair Candy Crush Cartel out to get them... hahaha... LOL.

Diamond_Lim

Hello there! New Bee Players! 👋

Welcome to Sweet King Community! 👑

Thank you for your voting and answering on this poll feedback discussion and playing Candy Crush Saga so much! 😊

Anyway, we can only use English Language around King Community. Don't worry! You make sure use Google Translate to translate English Language who have used another language and repost your comments with using English Language on next time. And please don't posting spam, offensive and personal information discussions and comments on King Community. You must read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊

Have a nice and safety day! ❤️😊

mamanoah

Wher van u find

Sassy1825

Rocío_gg00

* Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

Alienscar

Hello @bf1482 please contact Player Support as detailed in the article below and they should be able to help with your missing items.

Did you receive the purchase but you couldn’t use it?

Or did you only receive some of the items you purchased?

Having issues getting a refund from the platform?

Then, please email our Player Support about the issue so they can add the missing items to your game!

On mobile and the Windows app, head over to the Settings in the game and Help Center (the question mark below). Choose a topic and any of the FAQ:s. You'll then find the 'Contact us' in the bottom of the article:

Please remember to choose 'Problems with purchases' for a swift reply and quick solution!

If you play on the Facebook, please send the email from here instead. Pssst... Remember to use the email address associated with your Facebook account when filling the contact details so we can locate you faster.

bf1482

Can someone please tell me why I am NOT getting the gold bars on any purchases I have made. So far I am missing 120 gold bars from bundles I bought, everything was received except the gold bars (which was actually what I needed the most….either way, when I buy something I expect to get what I pay for).

Hadisedagat

*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

dhakarpankaj10

Regarding the Candy Cup Hub - information is useful, although it was very unclear whether the top prize would be possible to be stored for later, plus the news are not chronological.

ISLANDBERRIE66

hello everyone😃

Rhonda1137

Where do I find my reward points from purchasing items from the store?

Rhonda_P_Kinchen

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

Where is the Hub? It's not on my game??

Diamond_Lim

Hello there! New Bee Players! 👋

Welcome to Sweet King Community! 👑

Thank you for your voting and answering on this poll feedback discussion and playing Candy Crush Saga so much! 😊

Have a nice and safety day! ❤️😊

CandyLV

https://community.king.com/en/candy-crush-saga/discussion/comment/2404923#Comment_2404923

If you have been playing the game for a couple of weeks and just joined the forum, maybe you should look around, I am sure you will see plenty negative setiments on the forum, maybe you play long enough, like some of us who have been playing for almost 10 years, you will understand. But anyhow, enjoy the game~

Lovedperfectly

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

Well, that was incredibly disappointing.

2nd position for Candy Cup and prizes were NOT worth all the effort

Alienscar

@MikeOxBig it is just my opinion. You don't have to like it, or agree with it. If you find it negative that is on you and your 'entitled' viewpoint.

MikeOxBig

I just joined this community after winning the Candy Cup today and also have only been playing Candy Crush for a couple weeks total yet have achieved my 3000 banner.

I want to write you after reading your diatribe that appears to be negatively against "King", "Candy Crush" and this social "Hub". Your posting not only seems negative especially the way you listed and then responded to bullet points previously published by the Hub author as a means of POSITIVE interaction with our fellow teammates and/or competitors.

This Hub doesn't owe you anything and neither does the game app yet the tone of your posting seems one of "Entitlement" and sarcasm. No one is forcing you to answer the VOLUNTARY questionair or to play the game including any in-game purchases.

IDK.... just appears your interaction with the information gathering questions is quite different than the rest of the sample answers, comments, questions or general postings here within this site so I thought it prudent to point out with a set of fresh "Newbie" eyes.

Take care and good play moving forward,

M. O. B.

MikeOxBig

https://community.king.com/en/candy-crush-saga/discussion/comment/2399884#Comment_2399884

@Alienscar.

Comments

MiaChristine

👋…

stevethomas3838

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

MikeOxBig

https://community.king.com/en/candy-crush-saga/discussion/comment/2405106#Comment_2405106

Hi CandyLV (55?),

Sorry to take so long to reply to your comment but I hadn't logged in to the Community in a while.

I can only guess that the levels become much harder than they generally are at present for me later on compared to the 4000 neighborhood?

BTW...

My "cry" comments and laughing are not aimed at you to date since I have never seen you voicing any issues or demanding easy-street or freebies so I applaud you.

Diamond_Lim

Hello there! New Bee Players! 👋

Welcome to Sweet King Community! 👑

Thank you for your voting and answering on this poll feedback discussion and playing Candy Crush Saga so much! 😊

Have a nice and safety day! ❤️😊

mamanoah

Wher van u find

Sassy1825

Rocío_gg00

* Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

Alienscar

Hello @bf1482 please contact Player Support as detailed in the article below and they should be able to help with your missing items.

Did you receive the purchase but you couldn’t use it?

Or did you only receive some of the items you purchased?

Having issues getting a refund from the platform?

Then, please email our Player Support about the issue so they can add the missing items to your game!

Please remember to choose 'Problems with purchases' for a swift reply and quick solution!

bf1482

Hadisedagat

*Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules

dhakarpankaj10

Regarding the Candy Cup Hub - information is useful, although it was very unclear whether the top prize would be possible to be stored for later, plus the news are not chronological.

ISLANDBERRIE66

hello everyone😃

Rhonda1137

Where do I find my reward points from purchasing items from the store?

Rhonda_P_Kinchen

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

Where is the Hub? It's not on my game??

Diamond_Lim

Hello there! New Bee Players! 👋

Welcome to Sweet King Community! 👑

Thank you for your voting and answering on this poll feedback discussion and playing Candy Crush Saga so much! 😊

Have a nice and safety day! ❤️😊

CandyLV

https://community.king.com/en/candy-crush-saga/discussion/comment/2404923#Comment_2404923

Lovedperfectly

https://community.king.com/en/candy-crush-saga/discussion/384925/have-you-had-a-chance-to-take-a-look-at-the-candy-cup-hub-we-would-like-to-hear-from-you

Well, that was incredibly disappointing.

2nd position for Candy Cup and prizes were NOT worth all the effort

Alienscar

@MikeOxBig it is just my opinion. You don't have to like it, or agree with it. If you find it negative that is on you and your 'entitled' viewpoint.

MikeOxBig

I just joined this community after winning the Candy Cup today and also have only been playing Candy Crush for a couple weeks total yet have achieved my 3000 banner.

Take care and good play moving forward,

M. O. B.

MikeOxBig

https://community.king.com/en/candy-crush-saga/discussion/comment/2399884#Comment_2399884

@Alienscar.

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I get lots of requests for lives and send them but when I request lives I hardly get any.
How do I delete my app and then reinstall it without losing my progress?
I need to delete my app to get my invite button to work again. I don’t want to lose my progress though.
Why didn't I get my reward after collecting all the pins?
Why didn't I get my reward after collecting all the pins? I did not get 120 golden bars or any charms
Invite button
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
New friends
I need some new friends that sends lives. The friends I have now don’t send them that often.

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.