Have you had a chance to take a look at the Candy Cup Hub? We would like to hear from you 😃

QueenB

The Candy Cup Hub is live, and we would like to hear your thoughts about it so that we can improve your gaming experience 😉

If you have had a chance to take a look at the Candy Cup Hub, we would like to know the following:

🍬 How clear is the information provided in the Candy Hub?

🍬 Which kind of information is more relevant to you?

🍬 Has the Candy Hub met your expectations?

🍬 How would you rate your experience in the hub? 

🍬 What did you liked the most and the least and Why?  

Your feedback really matters to us 🤗

👨‍👩‍👦‍👦 New to the Community? Register HERE in just 2 seconds.

QueenB

@Diamond_Lim 😉

Diamond_Lim

Okay! I am back now! @QueenB 😄

Tagging active Candy Crush Players into spoiler :

Spoiler Warning

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Peter_Tornaros

I did not find the hub helpful

@QueenB @Diamond_Lim The Hub would be helpful if it could explain how a player like me who is a the top of the tree (Level 12770) can get another 105 stars to win the "big bundle of boosters" in the Cup Warm-up 🤣🤣🤣🤣

Doondie

I found the information helpful

https://community.king.com/en/candy-crush-saga/discussion/comment/2399732#Comment_2399732

I can answer that - by repeating old levels you hadn't mastered before, i.e. they are still with 1-2 stars. If you manage to get 3 stars now, the difference goes towards the Warm-up star count. The reward is just not worth the effort though, especially given the higher requirements to get it, as well as the stronger competition in the finals.

Doondie

I found the information helpful

Regarding the Candy Cup Hub - information is useful, although it was very unclear whether the top prize would be possible to be stored for later, plus the news are not chronological.

Alienscar

I've check the hub

@QueenB so that we can improve your gaming experience

To be perfectly honest if King wants to improve everyone's gaming experience they can start by not meddling with the old collection levels. They can also listen to and act on all the feedback provided about how difficult and tedious the levels have become.

teeweiping

The hub? I haven't noticed it yet...where is it?

I don't have it in my game till now. I don't know why 🤷‍♀️ I found it on my mom's game before, but now hers is nowhere to be seen.

adidas11zs1982

I've check the hub

Good one and met the expectations and useful and helpful

Terri_1

The hub? I haven't noticed it yet...where is it?

I voted on not yet where is it

Alienscar

I've check the hub

How clear is the information provided in the Candy Hub?

🍬 Which kind of information is more relevant to you?

The only kind of information that is relevant is the dates that various aspects of the Event start and finish. Unfortunately this information isn't obvious at first glance due to the 'long winded' nature of the Hub's layout.

🍬 Has the Candy Hub met your expectations?

I really dislike questions like this. The Event and Hub have been forced onto us, so therefore I had no expectations.

🍬 How would you rate your experience in the hub? 

It is difficult to rate something without anything to compare it to. Overall I would say I would have to rate the experience of viewing the Hub 3 out of 10. Too much scrolling for not a lot of content.

🍬 What did you liked the most and the least and Why?  

I liked the fact that King tried to give us something. I disliked how many words have been used to impart such a small amount of information.

Instead of an inactive Hub, King should offer better interactive help. Each and every Event is beset with issues and none of those issues get answered. Why did people's Candy Cup disappear? Why wasn't the short timescale for claiming the rewards explained. Why didn't everyone that qualified know that they had qualified? Why can some people appear on your leader board with a high score just minutes after the Event has started.