Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
No ad
Options
Answers
-
Hi and Welcome to the King Community
Thank you for the feedback .The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
-
Welcome back to the King Community 🥰
First of all, you are wrong to think that you have lost the ad video feature because of your purchase😊Each feature of the game is controlled by the test group and therefore there is no guarantee that the feature will always be available. Test features are always rolling out so you'll get them back in the future, but right now it's not possible to say exactly when you'll get them back.
Please keep the game app always updated and keep playing the game😊
Thank you.
-
I had the ads for years as far as I can remember and now they have disappeared. I didn't purchase anything. Now I am bored to death with a few lives a day and won't be buying anything in the middle of a cost of living crisis.
Presumably my ad watching made King some money. Now I won't be playing any more so that's that.
