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Previously, I used to get opportunities and help by watching videos and ads, now those ads and videos don't come
Now we are in the year 2025 and video ads are still not showing up for me since 2023 and I share the opinion of colleagues. I think it ended after I made a purchase on the app.@kiara_wael
I had the ads for years as far as I can remember and now they have disappeared. I didn't purchase anything. Now I am bored to death with a few lives a day and won't be buying anything in the middle of a cost of living crisis.
Presumably my ad watching made King some money. Now I won't be playing any more so that's that.
Sorry that you have lost this feature. Rumor has it that once it goes away, it does not come back!
@Sukanta_Biswas you are wrong to insist that buying booster packages does not result in players losing their advert features.
It is happened far too many times for it to be the result of anything else.
Welcome back to the King Community 🥰
First of all, you are wrong to think that you have lost the ad video feature because of your purchase😊Each feature of the game is controlled by the test group and therefore there is no guarantee that the feature will always be available. Test features are always rolling out so you'll get them back in the future, but right now it's not possible to say exactly when you'll get them back.
Please keep the game app always updated and keep playing the game😊
Thank you.
I’ve found that if you have bought anything using real money, the videos stop. It’s not because they are testing anything, it’s because they want your money.
Hi and Welcome to the King Community
Thank you for the feedback .The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
please teach me how to withdraw money from this app through Mobile money
The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.
Sehr geehrte Damen und Herren, ich habe ein Problem mit meinem Candy Crush Saga-Spiel, denn es funktioniert seit dem letzten Update am 09.12.2025 nicht mehr richtig. Früher habe ich das Spiel mit einer anderen E-Mail-Adresse gespielt. Diese wurde jedoch geändert, und trotzdem hat das Spiel lange Zeit weiterhin problemlos…
The above two is only part of the samples!
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
