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Like other players I cannot access the app store
GeorgetteZ
Posts: 1
Level 1
in Support
For the last 10 days or so, I'm also like other players and I cannot access the app store
When I run out of moves on a level and I want to keep playing, it won't let me use my gold bars to continue it just shows the message "Contacting App Store..." with the spinning wheel
1
Answers
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
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I can't access my gold bars as wellit keeps on loadingits been months now i have tried all that app update thing or trying logging out and in again but nothing
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Welcome to the King Community 🥰
Since you have already followed all the troubleshooting steps, I assume you have an error in your game app. In such cases you can try to get the solution by reinstalling the game app but note that uninstalling the app will cause you to lose all saved boosters and unsaved levels.
Thank you.
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Sorry this is happening for you... Can you see other people's scores? It seems like your app is not connecting to the internet. If you reinstall the game, please know you will lose all boosters! Good luck.
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