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Cannot login into King and or Facebook

Pam_Pam_Musing
Pam_Pam_Musing Posts: 2

Level 1
in Support

i have followed all the prompts to try and have my candy crush login to Facebook and or my King account. The error message notes something like: you have no permission. Try again later

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Answers

  • Susan_Townsend
    Susan_Townsend Posts: 1

    Level 1
    I am having the same problem!! I have tried everything but I keep getting a message that says "Sorry, you don't have access to the Kingdom right now. Please try again later." It was just fine yesterday but I have not been able to get it to let me connect today. Hopefully someone will see this and let us know how to fix the issue....
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  • Diane_S.
    Diane_S. Posts: 2

    Level 1

    I have been having this problem for two months with my Android tablet.  No access to the Kingdom.  Yet, every Wednesday I get another episode.  My tablet knows what level I'm on -- I play on my computer and that seems to sync with my tablet just fine.  Today I played on my tablet (not connected through the Kingdom) and got through levels 2869 and 2970, but it will not sync with my computer so I have to get through them again.  I don't see my photo on my tablet in Candy Crush, just a cartoon character.  Hoping someone can offer advice.

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  • Tracy-7
    Tracy-7 Posts: 368

    Hi everyone !! Thank you for contacting King Care !! Sorry you're all having this issue. I am passing your comments along to the moderators so we can help get you back on track. 

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  • Cezdiamond
    Cezdiamond Posts: 6,498

    Hi all@

    Are you still experiencing this problem?

    On which device model are you playing on?

    Is the error only when trying to connect to the Kingdom? 

    Thanks! 

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  • Janos_Toth
    Janos_Toth Posts: 1

    Level 1
    Hi All,I'm having the same problem, to access to the Kingdom or Facebook login, although level 2750 is completed, next isn't available for about 2 weeks.I play only on mobile, android.Any suggestions?Thank you in advance.J
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  • Cezdiamond
    Cezdiamond Posts: 6,498

    Hi everyone !! Thank you for contacting King Care !! Sorry you're all having this issue. I am passing your comments along to the moderators so we can help get you back on track. 

    Thanks for letting us know.
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  • Pam_Pam_Musing
    Pam_Pam_Musing Posts: 2

    Level 1

    Hi all@

    Are you still experiencing this problem?

    On which device model are you playing on?

    Is the error only when trying to connect to the Kingdom? 

    Thanks! 

    Yes i am and i am using a samsung galaxy 5.The error is for both King and Facebook on the game
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  • SK-7
    SK-7 Posts: 2

    Level 1

    havent been able to log onto facebook through my galaxy tab for *months*. The last thread I posted in, updates were promised that would fix the issue. yeah, no. Still can't access the Kingdom right now...

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  • Diane_S.
    Diane_S. Posts: 2

    Level 1

    Still no access to the kingdom.  Time to quit Candy Crush?

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  • Cezdiamond
    Cezdiamond Posts: 6,498

    havent been able to log onto facebook through my galaxy tab for *months*. The last thread I posted in, updates were promised that would fix the issue. yeah, no. Still can't access the Kingdom right now...

    Sorry about this, what error message do you see?
    Flag · Helpful Sweet Love Haha

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