Season Pass for 5 days

Nownaym · November 2022

hi. I bought the suggested season pass for CHF 3.00 (buy it now), but it was not activated anywhere. I don't see the candies and the more than 90 minutes of free playtime anywhere. the amount was charged to my card! where has the value of the purchase gone? I ask that the amount be credited back to my card.

Tess92 · November 2022

Hi @Nownaym and welcome to our Community! 🤗

Sorry to hear this happened to you. Please check the post below, it will help you solve your problem.

https://community.king.com/en/candy-crush-saga/discussion/256652/%EF%BB%BFdid-something-go-wrong-with-your-purchase

QueenB · November 2022

https://community.king.com/en/candy-crush-saga/discussion/388241/saisonpass-for-5-days

Thank you for letting us know your Season Pass purchase had issues, and we hope you have had the time to follow @Tess92 help in requesting a refund.

We'll make sure to report this back to the developers so they can investigate 👍

QueenB · November 2022

https://community.king.com/en/candy-crush-saga/discussion/388241/season-pass-for-5-days

Hello again 😃

I wanted to check if you have been able to activate the boosters from the Season Pass? You must play to unlock and receive all the rewards of the pass.

Perhaps when the purchase was made, the tiers weren't unlocked yet?

Season Pass for 5 days

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