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Hello Andi, the issue of King forcing portrait mode onto people has affected a lot of players and it has been happening since February of this year. We have been told that it is a test, but I have no idea why they keep testing a feature that is universally disliked. Hopefully you will find that the test is just temporary.
The look of the new format is caused by an error in the scaling and the introduction of a test that forces the game to only display in portrait orientation Susan
We have been told that King are looking at the scaling issue, but the portrait orientation of your game will probably last for a couple of weeks.
Please click on the link below for more information.
https://community.king.com/en/candy-crush-saga/discussion/389696/portrait-display#Comment_2482863
Hello Listy there is nothing you can do about the orientation of your game as it is the result of a test being conducted by King. Hopefully you will find that your part in the test ends after a few weeks.
You can read more about the issue by clicking on the link below
I just posted about this. I am on a very large screen PC and I can't even see the play field. It's horrible! Wondering if they even test this out or what. First they limit the amount of free lives you can get from friends, and now this...Just another reason to probably just quit the game.