Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I lost my progress
Vicki_Firkins
Posts: 24
Level 3
hi king, I lost everything on my computer including my level on candy crush. I think I was on level 8080. Now I'm back on level 3. How do I get back to my level. Please help
0
Answers
-
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
For more info Please check this page
I hope you're back on track really soon!
0 -
Hello, your level progress is connected to your King account (email address). Try to sign in with that and recover password!
0 -
Hi! Have you sign up a King account with an email address?
0
