Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
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Hello, newbie Clare,
Welcome to the forum! 🎉
What exactly is the matter - you can't buy stuff with real money and/or can't use your gold bars for extra moves and boosters?
When was the last time you could connect to the game store?
Has anything changed since then - your phone, your phone's operating system or whatever device you're playing on?
What is your country of residence?
Are you logged into your Google/Apple account? Easiest way to check is by opening the respective app store (Play Store if you're an Android user) and make sure you're logged into your account.
Can you see ads (for Sweet Cinema, for extra moves etc)? If you can, then bear in mind that making a real money purchase will put you in a blacklist and no ads will appear for you anymore.
Good luck! 😇
Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
New here? Sign in or create an account to join the fun.
cela fait très très longtemps que je suis sur cette partie que je n’arrive pas à passer, vous m’avez déjà donné des vies illimitées, enfin pdt 1 h, mais ça ne m’aide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
i cannot collect chocolate box and why there is not any ad to play & its only show’s connection issue
estava a jogar no meu telemóvel e já tinha mais de 12000 níveis e agora só tenho pouco mais de 7000 níveis já tentei recuperar a minha conta e não me foi possível, o que posso fazer. O meu ID de usario é 2218016752. Podem me ajudar nesta situação
The game was not working what is the problem
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
