level failed before i could play

tyrannosaurux · January 4

Screenshot_2023-01-04-03-52-29-78_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

Screenshot_2023-01-04-03-52-59-19_3d0d14fb2ba4b1b7eb902a7d07026291.jpg

Basically I was on the level shown above and it said no more possible switches right after the game has started. as you can see, i still had 25 moves, so i used none. i also lost my 5 streak rewards because of this. please help :(

kiara_wael · January 4

Hi and Welcome to the King Community

Which device are you play ? Please Check app update - Log out game - Restart Device - Open game and Log in.

for more info here

kiara_wael · January 4

test

Sukanta_Biswas · January 4

https://community.king.com/en/candy-crush-saga/discussion/391139/level-failed-before-i-could-play

Welcome to the King Community 🥰

As per your screenshot it is clear that the level is error due to too many pre-game boosters used at the beginning of the level. You had Streak Rewards enabled which caused this problem but you won't get an error while playing this level without Streak Rewards.

However, we will inform our team about the level and so that in the future this level will not be an error due to Streak Rewards being active.

Thank you.

level failed before i could play

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