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I need Help ! I lost 2500 Level
Ebula89
Posts: 4 Newbie
in Discussions
I need help! My Candy Crush account is not syncing properly. i'm actually at level 3350 or something like that and now on my new phone i'm just at level 965 and in the episode race i'm at level 65!? how can that be ? can you synchronize my account so that i am back to my old level? I honestly said I didn't want to play 2500 levels again. please help me. Best wishes
Comments
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Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
or please email this to our Player Support Team here and tell your Game ID there.
