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Help. My treasure chest disappeared

Mel_Matsui
Mel_Matsui Posts: 22

Level 3

I need help. I was going to claim my boosters & 3 hours free play but had to wash dishes. When I went to claim it. It was gone.

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Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,298
    Answer ✓

    Hi Mel, do you mean your 3 hours free play was gone?  If that is the issue the clock starts counting down immediately so when you walk away and come back it's still counting down to the end.  If it's the treasure chest itself then those come and go as you play the game.  

Answers

  • _Elsa_
    _Elsa_ Posts: 37,298
    Answer ✓

    Hi Mel, do you mean your 3 hours free play was gone?  If that is the issue the clock starts counting down immediately so when you walk away and come back it's still counting down to the end.  If it's the treasure chest itself then those come and go as you play the game.  

  • Mel_Matsui
    Mel_Matsui Posts: 22

    Level 3

    edited February 2018

    I didn’t claim it. U have to claim it. It’s stupid that you just don’t give me boosters cause I have no more levels to play. I just want my free boosters. anyway I was gone for 15 mins so I should have had 2:45 left.

  • _Elsa_
    _Elsa_ Posts: 37,298

    I will elevate this to a King Admin and see if she can help you.

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