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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
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YvonneStemp
Posts: 6
Level 2
in Support
Hi, I hope you can help me. The last time you helped me you were quick and great, so thank you.
I am not seeing my friends when I play so I cannot give them lives or get any lives. Can you please please help as I dont like playing with strangers.
Thank you and kind regards,
Yvonne
1
Best Answers
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Also please Check app update - Log out game - Restart Device - Open game and Log in.
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Disconnect from Facebook and reconnect to the game. The connection is faulty
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Answers
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@YvonneStemp Hi and welcome, Please check you device and game are up to date and log out and restart your device and see if this resolves your issue as it may be a connection issue. Also if you have a linked king and facebook account try changing the account log in. Also remember that you may have to scroll back to find you friends in the game if you are on a higher level
If not check Facebook settings under webs and app and make sure the game is active and notifications allowed
If this does not work there is some people that are experiencing an error with sending and receiving lives, This issue is being investigated, but we have no time frame on a fix for this at present
Hope this helps
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Also please Check app update - Log out game - Restart Device - Open game and Log in.
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Disconnect from Facebook and reconnect to the game. The connection is faulty
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Hoi
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