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Candy Crush Saga

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Why didn’t I get my prizes for winning last weeks contest?

lindaohlsen

Whom do you contact for this

To ask your Question:

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Sammycanjar

So sorry

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2511243#Comment_2511243

They've registered on here today, so I doubt it's a community contest. 😝

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Salutations, Ms Newbie,

Welcome to the forum! 👋

What contest did you win - the Weekly Contest or maybe the Winter Cup? Do you have a screenshot perhaps?

Bear in mind every competition has a reward claim timer. That's why you gotta log in daily just to claim your rewards and freebies, even you can't play that day.

If you believe you've encountered a bug, you can write to Support.

Have fun! 👍

QueenB

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Hi there 😃

To be clear, are you referring to a contest you participated in here in the Community, or are you referring to an in-game feature you completed?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Thank you

Accepted answers

All comments

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

Thank you

QueenB

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Hi there 😃

To be clear, are you referring to a contest you participated in here in the Community, or are you referring to an in-game feature you completed?

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2511243#Comment_2511243

They've registered on here today, so I doubt it's a community contest. 😝

https://community.king.com/en/candy-crush-saga/discussion/391694/why-didn-t-i-get-my-prizes-for-winning-last-weeks-contest

Salutations, Ms Newbie,

Welcome to the forum! 👋

What contest did you win - the Weekly Contest or maybe the Winter Cup? Do you have a screenshot perhaps?

Bear in mind every competition has a reward claim timer. That's why you gotta log in daily just to claim your rewards and freebies, even you can't play that day.

If you believe you've encountered a bug, you can write to Support.

Have fun! 👍

Sammycanjar

So sorry

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Recent Announcements

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Candy Corner: Should we keep the name or suggest a new one?
Hi everyone, As you might have noticed, we recently changed the old name Off-Topic to Candy Corner. The old name did not really feel right anymore, because this space is not meant to be a place where posts are moved just because they do not belong somewhere else. The idea is for this area to be a friendly Community space…
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