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Why didn’t I get my prizes for winning last weeks contest?
lindaohlsen
Posts: 2
Level 1
in Discussions
Whom do you contact for this
1
Answers
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Hi there 😃
To be clear, are you referring to a contest you participated in here in the Community, or are you referring to an in-game feature you completed?
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They've registered on here today, so I doubt it's a community contest. 😝
Salutations, Ms Newbie,
Welcome to the forum! 👋
What contest did you win - the Weekly Contest or maybe the Winter Cup? Do you have a screenshot perhaps?
Bear in mind every competition has a reward claim timer. That's why you gotta log in daily just to claim your rewards and freebies, even you can't play that day.
If you believe you've encountered a bug, you can write to Support.
Have fun! 👍
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So sorry
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