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Why does the game think I’ve not played?

bobevo123 Posts: 8

Level 2

January 2023 in Discussions

I play every day, several times a day, but I keep getting Welcome Back messages saying I’ve lost levels? In he daily treat bonus. Any idea why this may be happening?

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Answers

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  kiara_wael Posts: 155,898

  January 2023

  Hi and Welcome to the King Community

  Could you please take a screenshot ?

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  bobevo123 Posts: 8

  Level 2

  January 2023

  

  This is what it looks like today, dropped from 30 to 16. I played several times yesterday. This is not the first time that this has happened.

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  kiara_wael Posts: 155,898

  January 2023

  https://community.king.com/en/candy-crush-saga/discussion/comment/2513853#Comment_2513853

  Thank you for the reporting , will give this feedback to the game team, meanwhile please updated your Apps.

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  bobevo123 Posts: 8

  Level 2

  January 2023

  Thank you. Just that you know, I have the most recent app update installed.

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