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I get the badge but no longer get banner on profile pic. King says this is why : Welcome to King Player Support, my name is Carlos and I'm here to assist you with Candy Crush Saga.
I understand that you are not yet seeing your Milestone Banner despite reaching level 8031 but worry not, as I will be more than happy to explain why this is happening.
In order to receive the Milestone Banner for your profile picture, you will need to complete all 10 levels of the "Milestone Challenge" that you may have or have had in the events tab after reaching level 8000.
Please note that this is a time-limited event in which you will have to complete all 10 levels within the given period of time to earn the banner. After one week, the event will disappear and if you didn't manage to complete the entire event you will have to wait for the next milestone level to be able to get the event again.
Since this is a time-limited event, it is possible that you no longer see this challenge. If that is the case, as much as we would love to add it back into your game, I'm afraid that is not technically possible.
Stefano_22 I passed level 8000 CCS and got the 8000 banner on my profile picture. After about a month, however, the banner was demoted to 7000 following an update of the Candy Crush Saga APP. I'm currently at level 8700, how can I recover the 8000 banner on my profile picture?
Thank you