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Can you reset my level?

JLH1003
JLH1003 Posts: 2

Level 1
in Support

got reset to level 1.  Exact level not known but was at 11xx.  Can you reset me?  Jlhavens@yahoo.com 

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,394

    Good evening, thank you for posting on King care.

    How were you previously connected to the game? Its always a good idea to save progress by connecting either to the Kingdom or Facebook as it makes it easier to load the correct levels :)

  • JLH1003
    JLH1003 Posts: 2

    Level 1

    I don’t connect to FB.  I tried logging in with my email but says no account found.  Is there anyway to get back to previous level?

  • Lady_Choo
    Lady_Choo Posts: 26,394

    Thanks for getting back to me. 

    I will pass this on to one of the King team :)

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Chicken Slayer thanks for passing on to me 

    @JLH1003 I will send you a private message on King Care so that we can check your profile. 

    Thanks! 

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