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An error has occurred. We are doing our best to fix it, please try again in a moment.

Meow_Tung
Meow_Tung Posts: 3

Level 1
in Support

have show 'An error has occurred. We are doing our best to fix it, please try again in a moment.' when playing with computer for 2 days , when will this problem fix ?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi Meow Tung, sorry for the delay in responding but thank you for writing us here at King Care.  Is this still happening?  If so, please write back and if possible, upload a print screen and tell me where you are playing this game - mobile or device?

  • _Elsa_
    _Elsa_ Posts: 37,542

    There is definitely a glitch because a group of players posted here on King Care and they are having the same issue.  I just elevated it to a King Admin but she won't be in until tomorrow.  When she returns and sees what is going on she will then notify the King team.

  • Meow_Tung
    Meow_Tung Posts: 3

    Level 1

    is back to normal yesterday , and not working again today.... :(

  • _Elsa_
    _Elsa_ Posts: 37,542

    I found out that there is a problem in Hong Kong and they are working on finding a solution so hopefully it will be fixed soon.

  • Meow_Tung
    Meow_Tung Posts: 3

    Level 1

    still can't play on computer...

Hey! Would you like to give us your opinion?

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