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Was on around level 800 can’t remeber to be exact, connected to Facebook and it took me back to 126, logged out and now I’m stuck at 126 still even after deleting and re-installing app.
@Elsa thanks for passing on
@Stuart Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!
Hi Stuart, it might be a good idea in the future to play through Facebook or the Kingdom since they save your progress. I will elevate this to a King Admin who might be able to offer you help. Please, please in the future go back to Facebook or create a Kingdom account and play that way.
I’ve always played it without logging Into Facebook, I have previously played on Facebook a long time ago but since I’ve played it without logging in assuming that it would save via the game centre
Hi Stuart, sorry for the delay in responding. Were you playing the game through Facebook the entire time because they save your progress? If not, that's why you never made it back to level 800. Please try your best not to uninstall your game on a mobile device unless all other methods have failed because you will lose all your boosters.
If you were playing through Facebook let's try this first. Clear the history on your device then turn off the device, wait 10 seconds and then open it again. Now open the game and log out of Facebook and log back in. If that doesn't work, please write back here so that I can give you further direction.
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…